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4 Signs Your Services Need to Change—And What to Do About It
As a business owner, you pour everything into your work—your expertise, your time, your energy. But what happens when your services start...
Catalina Bonavia
Feb 183 min read
One size fits all... white men
For decades, the default customer in many industries; especially healthcare, wellbeing, and business services, has been a white,...
Catalina Bonavia
Feb 32 min read
Mastering Customer Experience: The Power of Small Shifts
When it comes to delivering services that WOW your clients, businesses often lean toward two approaches: 1️⃣ The regulatory,...
Catalina Bonavia
Feb 35 min read
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